Built to transform how small businesses communicate
VITAL (Virtual Intelligent Total Automation Layer) is a managed AI employee designed to make your business feel instantly responsive—across phone, email, live chat, and SMS.
Mission
Help small businesses capture every opportunity and deliver a consistent, professional customer experience— without adding staffing stress.
Vision
A world where every small business can provide “big business responsiveness”—24/7—so owners can focus on craft, service quality, and growth.
Why we built VITAL
Small business owners don’t need more tools—they need outcomes. VITAL is built as a managed service: we help configure it to your workflow, keep it aligned to your brand, and improve it as your business evolves.
Built by small businesses
Designed for real-world schedules, interruptions, and customer expectations.
Managed & optimized
We handle setup and ongoing refinement—so it keeps improving.
Multi-channel consistency
A unified voice across phone, email, SMS, and web chat.
Evolves with feedback
We improve based on what real customers ask and how your team works.
Who it’s for
Home services, professional services, and small medical practices—especially teams that juggle high inquiry volume and limited staff.
Impact that compounds
Fast replies improve customer trust. Better intake improves scheduling. Better scheduling improves revenue. VITAL helps tighten the whole loop.
See VITAL in action—right now
Call or text for a role-play simulation tailored to your business.