Phone Answering
VITAL answers inbound calls with a friendly, professional tone, gathers details, and routes the conversation to the next best step.
Email Replies
Responds quickly to common questions, captures key info, and keeps your inbox from becoming a bottleneck.
Live Chat
Engages website visitors in real time, answers questions, and converts interest into scheduled appointments.
SMS Handling
Replies to texts instantly, confirms details, and keeps conversations moving—especially when customers prefer texting.
Appointment Booking
Books estimates, consultations, and service calls while respecting your availability and rules.
System Integrations
Syncs with your existing tools—CRM, scheduling, and operations—so your team isn’t stuck re-entering data.
Everything your customers need—across every channel
Customers expect fast answers. VITAL provides consistent responses, captures essential details, and guides each interaction toward a clear outcome.
- Friendly, on-brand conversations
- Lead capture + qualification
- Scheduling without friction
- Follow-ups that reduce no-shows
- Managed setup & ongoing optimization
Try it live (role-play simulation)
Call or text and interact with VITAL as if you’re a customer. Ask real questions, request an estimate, or try scheduling.
Make your business feel instantly responsive
VITAL answers, qualifies, and schedules—so you can serve customers without constant interruptions.